Privacy Policy
Effective Date: January 2, 2026
This Privacy Policy explains how Quortexis Studio handles information when you use the Service. We design the Service to minimize data collection and rely on anonymized usage information.
1. Privacy Principles
We minimize data collection, avoid advertising tracking, and use anonymized usage information to improve performance and reliability.
2. Information We Collect
We collect anonymized usage data such as feature interactions, session counts, crash logs, performance metrics, device type, app version, and general region derived from truncated IP addresses. This data is processed in aggregate and does not include direct identifiers.
3. Information We Do Not Collect
We do not collect names, government IDs, precise location, contacts, payment details, or content from your device. We do not use advertising identifiers.
4. Information You Provide
If you contact us by email or support channels, we receive the information you provide (such as your email address and message) and use it only to respond.
5. How We Use Information
We use usage data to understand feature adoption, improve performance, diagnose issues, and maintain security.
6. Anonymization and Aggregation
We remove or obfuscate direct identifiers and process data in aggregate wherever possible.
7. Cookies and Similar Technologies
We may use limited cookies or local storage for preferences, security, and basic analytics. We do not use third-party advertising cookies or cross-site tracking.
8. Sharing of Information
We do not sell personal information. We may share anonymized usage data with trusted service providers that help us operate or improve the Service, subject to confidentiality obligations.
9. Data Retention
We retain anonymized usage data for as long as needed for product improvement and may further aggregate it so it cannot be linked to any individual.
10. Security
We apply reasonable technical and organizational measures to protect data, but no system is completely secure.
11. International Transfers
We primarily process data in Singapore. If we use service providers elsewhere, your data may be processed in other countries with appropriate safeguards.
12. Your Choices and Rights
You can contact us to ask questions or request deletion of support messages. If we offer in-app analytics controls, you can use them to limit usage data collection.
13. Children's Privacy
The Service is not intended for children under 13 (or the minimum age required in your jurisdiction).
14. Changes to This Policy
We may update this Policy from time to time. The effective date above will reflect the latest version.
15. Contact
Privacy questions? Contact [email protected].